I have a forex trading account with XM Broker, and on 04/05/2026 I deposited 10,000 Rs into my trading account number 400786*** via NEFT from my bank in India. The amount was successfully deducted from my bank account, but it has still not been reflected in my XM trading balance. From the very first day I noticed the problem, I have been contacting XM support repeatedly by email and have also provided proof of payment, including the NEFT details. However, I keep receiving the same generic response that an investigation has been started, with no concrete progress or clear update. No reference number has been provided for my case, and the situation has remained unchanged for a considerable time. I request that my 10,000 Rs deposit be promptly credited to my XM trading account without any further delay and that I receive a clear, final resolution instead of repeated template “investigation” emails.
I have a forex trading account with XM Broker, and on 31 December 2025, I deposited 10,000 Rs to my trading account via UPI for account number 351403390. The amount was successfully deducted from my bank account, but it has still not been reflected in my XM trading balance. Since then, three days ha...
On 03/03/2026, I made a UPI deposit of ₹10,000 from my HDFC Bank account to my XM trading account number 92121468. The transaction was debited from my bank, and the reference number shown in my HDFC records is 606222144258. However, even though the money has left my HDFC account, it has still not be...
I am writing to report a serious issue regarding a deposit I made to my XM Trading account, which has still not been credited. On March 9, 2026, I deposited ₹10,000 into my XM Trading account (account number 381289050) via PhonePe UPI from my Bank of Baroda account. The payment was successfully debi...
On 6 February 2026, I made a deposit of 20,000 INR to my real XM Broker account (client ID: 3417******) using UPI from my Indian Overseas Bank account. The amount was successfully debited from my bank, but it has still not been credited to my XM wallet. I immediately contacted XM support via email a...
I am writing regarding an unresolved issue with a deposit to my XM MT5 trading account. On 11.03.2026, I transferred an amount of 9,000 INR via UPI from my Karnataka Bank account to XM. The funds have neither been credited to my XM trading account nor refunded back to my bank account. The transactio...
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