On January 17, 2025, I contacted Bestechnoloji for support regarding an issue with my Xiaomi Mi Robot Vacuum Mop 2 Pro. ...Instead of providing proper assistance, they claimed the issue was due to user error and charged me over ₺5,000 for repairs—without my approval. Two days later, they informed me t
I am experiencing serious issues with my Xiaomi Mi Robot Vacuum Mop 2 Pro. The device fails to perform area cleaning and... continuously displays the error "Slow network connection, please try again." To troubleshoot, I have: Reset the device, Reconnected it to the Wi-Fi, Placed both my phone and the
I purchased the Xiaomi Mi Robot Vacuum Mop Pro on November 17, 2020, from K8 Teknoloji with a 2-year Xiaomi Türkiye warr...anty. I specifically chose the Xiaomi Türkiye guarantee, paying more than other sellers, expecting reliable after-sales service. Recently, my vacuum’s battery started draining too
On September 11, 2022, I purchased a Mi Robot Vacuum Mop 2 Pro+ Black Standard with IMEI number 30107.0003784 from Tekno...mi Teknoloji’s store in Kocaeli. After the product malfunctioned, I returned it to the same store for warranty repair on September 8, 2024. Today is November 13, 2024, and despite
The Xiaomi Mi Robot Vacuum Mop 2 Pro Plus (stytj02zhm model) is the one that I am currently utilizing. When I want it to... clean particular areas or rooms, it detaches from the charging station, but then it comes back after two seconds, claiming that it is "finished." The brand and robot that I recomm
The battery of my Xiaomi Mi Robot Vacuum Mop 2 Pro+ 3D model robot vacuum has died, and the authorized service center is... refusing to provide a replacement. When I contacted them, they simply stated that they do not deal with that particular matter. If you're not willing to support your product, then
I purchased the Xiaomi Mi Robot 1C vacuum mop robot on 24/4/2021, and unfortunately, it encountered issues. On November ...2, 2024, I sent the faulty device to Fix Center as a paid shipment. Despite the product being under warranty, they requested ₺3,500 for the repair, citing that some components were
On May 4, 2022, I bought the product "Xiaomi Mi Smart Robot Vacuum Cleaner - Mop 2 Pro, Black, 2022 Model (Xiaomi Turkey... Guaranteed)" from amazon.com.tr. My mother has used it without any problems since that day. In October 2023, the front motor of the Robot Vacuum Cleaner malfunctioned and when I i
In September 2023, I ordered the Xiaomi Mi Robot Vacuum Mop Essential 2 in 1 from Hepsiburada under order number 6804135...67. The device no longer charges after a month of use due to a problem with the ball bracket. I sent Hepsiburada a video explaining the issue. Despite the valid warranty, I was inf
I bought the Xiaomi Mi Mop 2 robot vacuum from the Trendyol seller. I bought this vacuum model from Trendyol on November... 6, 2023. My wife asked why I bought something from another country, and I had no idea. So, I decided to look at the reviews and I found 192 bad reviews. I read the reviews and the
I bought the Mi Robot Vacuum Mop Essential from the Media Markt store on February 11, 2022. I've sent the device for ser...vice two times. They noticed a software mistake the first time and fixed it before giving it back. On September 20th, 2023, the device stopped working out of nowhere and wouldn't t
On May 19, 2022, I ordered a Xiaomi Mi Robot Vacuum Mop 2-in-1 Essential wireless vacuum from Teknosa's website via E***...* and had it delivered to Sanliurfa. Unfortunately, I did not have the opportunity to use it there, so I brought it home to Ankara. When I tried to use it, I discovered that it had
My Xiaomi Mi Robot Vacuum Mop Essential White's battery was draining in less than 5 minutes. I sent it to Ouno Service, ...who claimed that the device's battery needed to be replaced, which they would do for a fee. However, I reminded them that the product's 2-year warranty was still in effect. Surpris
My Mi Robot Vacuum-Mop 2 Lite has been a complete disappointment. It's been a nightmare dealing with its recurring issue...s. First, I had to send it to the service center due to a wheel malfunction, and when it finally came back, it had Wi-Fi problems, so it had to be sent for repair four more times.