Xiaomi Mi Robot Vacuum-Mop 2 Lite Relentless Repairs and Outrageous Charges

Emre
Emre
Xiaomi
July 10, 2023 5:20 PM55

My Mi Robot Vacuum-Mop 2 Lite has been a complete disappointment. It's been a nightmare dealing with its recurring issues. First, I had to send it to the service center due to a wheel malfunction, and when it finally came back, it had Wi-Fi problems, so it had to be sent for repair four more times. Despite requesting a replacement, I haven't gotten any satisfactory results. It's been only two months since it came back from the service center, and the same wheel has malfunctioned again. I had to send it back for repairs once more, and this time they claimed it was due to my own misuse, refusing to cover it under warranty. To make matters worse, they had the audacity to demand a whopping 1600 TL for the repairs. Their service is absolutely atrocious!

Comments

Similar Complaints

Xiaomi Robot Vacuum Cleaner Bad Cleaning

Selma
Selma
Xiaomi
September 26, 2023 5:03 PM55

I bought the Mi Robot Vacuum-mop from Migros Virtual Market, and despite having it serviced twice, it still doesn't work...

1

Xiaomi Mi Robot Vacuum Mop Essential Quality and Warranty Problem

Hasan
Hasan
Xiaomi
July 21, 2023 2:15 PM45

The fan on my Xiaomi Mi Robot Vacuum-Mop Essential White robot stopped working all of a sudden. The device isn't even tw...

Xiaomi Mop Pro Persistent Wi-Fi Connectivity Issues

Emel
Emel
Xiaomi
April 12, 2023 12:25 PM21

I recently sent my Xiaomi Mop Pro smart vacuum to an authorized service center because it was having trouble connecting ...

1

Xiaomi Mi Robot Vacuum Mop Pro Shuts Down Mid-Clean & Can’t Be Repaired

Tuğçe
Tuğçe
Xiaomi
January 27, 2025 3:53 PM117

I purchased the Xiaomi Mi Robot Vacuum Mop Pro, and after a while, it started malfunctioning. Despite having a full char...