Vestel

I bought a Vestel 4K TV because I wanted to support a local brand, and I even told my friends and family about it. Sometimes, the screen shows a green tint on one side and flickers like it's not working right. I didn't expect this from a brand like Vestel, which I thought was all about quality. It's...

On 06.09.2024, I purchased a Vestel DD SD30111 DUOMODE model deep freezer, which was installed on the same day. After the installation, I noticed cracks in the corners and glue stains on the inside of the product, so I called the authorized service and reported this. However, the service person aske...

Despite only a year and a half passing since I purchased the Vestel BM 8402 gi Pro WiFi 8 Program Dishwasher on April 20, 2023, the machine has rusted. On August 21, 2024, a service technician came, conducted all necessary inspections, and took photos. They confirmed that it was a manufacturing defe...

+2

I bought a Vestel-SEG washing machine, but it arrived with a problem in the drum. Around a week later, I found out that the problem had been resolved after some careful testing, and the machine was given back to me after 2 days of testing. But right when I started using it again, the same issue popp...

There is rust in my dishwasher. The rusting started between the lid and the body and has been going on for a long time. The services said ‘Nothing will happen’ and at the last point they came, they caused rust to spill everywhere. No solution was produced for my complaint, only a paid replacement wa...

Last year, I bought a refrigerator and a washing machine from Vestel, which I kept in their unopened boxes at my family's house as part of my trousseau. As my wedding day approached, I wanted to bring these antiques into my own house. On 10.08.2028, as the products were being transported from Bayram...

Approximately 1 month ago, I made a big mistake and purchased a Vestel television. The installation was done, and for the first 2-3 days, the internet connection was intermittent. On the 4th day, the connection was completely lost. After insisting, a device replacement was finally made with great di...

I purchased a dishwasher from Vestel on April 9, 2021, but it malfunctioned on July 3, 2024. I requested support from the authorized customer service, and they came to diagnose the issue, stating they needed to order parts. When they returned the second time, they left believing the repair was compl...

I purchased a Regal brand refrigerator and washing machine 22-23 months ago. Since the products were brand new, I did not feel the need to check any parts. After some time passed, I woke up at night to get water and noticed a slight light reflection on the wall when I closed the refrigerator door. U...

Hello, Since we purchased our dishwasher, we have been unable to resolve ongoing issues with it. We have reported problems with the F2 and F5 errors repeatedly during the warranty period, and we have not been able to use the machine comfortably. Even our guests have had to wash their dishes by hand ...

I’m facing ongoing issues with my Vestel Retro refrigerator, which I purchased in 2016. Over the past eight years, I’ve had to call for service a staggering 12 times. Unfortunately, the refrigerator has stopped cooling again. The last service technician identified a faulty mainboard and replaced it,...

My Vestel NFK60012 GI PRO WIFI refrigerator is not cooling properly. The service technician said they couldn't fix the issue. The top compartment doesn't get cold, even though the display shows 4 degrees. We lowered it to 2 degrees, but it still doesn't work. The service technicians visited yesterda...

On July 10, 2024, I purchased a deep freezer from a Vestel dealer for ₺10,000, transferred via IBAN. The product was installed on July 15, 2024. Following instructions, I waited 6 hours after plugging it in before adding items. However, the freezer failed to cool properly. Upon discovering this def...

Living in a top-floor apartment in Antalya's heat, we decided to replace our bedroom air conditioner with a Vestel unit, having been satisfied with the one in our son's room. On Saturday, a friendly technician installed the new unit, leaving it in working order. However, it malfunctioned that very n...

We bought the Vestel-50ua9600-50-126 screen Android Smart 4K Ultra HD LED TV on June 20, 2023. It malfunctioned. It has a warranty, but we're told that the panel failure, supposedly due to liquid damage, isn't covered by the warranty. The service center says everyone has the same complaints, there's...

I purchased VESTEL-produced ZES4 AC SERIES CHARGER ELECTRIC products online. During our conversation, including the managers, they disrespectfully communicated and acted as if they couldn't provide service. I can't find anyone to address my concerns, so I will return the products.

I am not satisfied with my Vestel air conditioner at all. Since May, they have not replaced the air conditioner displaying error code ER06. They changed the engine, but the same error occurred again. Despite calling customer relations for days, they have not provided a solution. We are experiencing ...

I bought a refrigerator from Vestel four years ago with call number 8103220322. In the second year, my device was changed because it was said that there was a leak in the body. Now, first of all, it was said that the motherboard was defective and the part was replaced. Subsequently, a faulty fault w...

Our Vestel brand refrigerator broke down and stopped cooling. We requested service, and they took the product on June 7, 2024, promising to diagnose and inform us of the problem. On June 22, they returned the refrigerator without prior notice, requesting a payment of ₺3,800. Given the delay of 15 da...

I'm far far far from being satisfied with your products for sure!! My Vestel refrigerator stopped working a week ago, and the authorized repairman has yet to show up! This degree of carelessness and postponement is intolerable. The authorized service never fails to say, "We'll be there tomorrow," bu...

I recently purchased a SEG 18 BTU air conditioner. The Vestel Kan Kule service in Bodrum Turgutreis came to install it. They set up the AC and left. The next day, I noticed loud and noisy operation, so I called the service back. When they returned, they claimed the internal piping was clogged. Howe...