I bought a refrigerator from Vestel four years ago with call number 8103220322. In the second year, my device was changed because it was said that there was a leak in the body. Now, first of all, it was said that the motherboard was defective and the part was replaced. Subsequently, a faulty fault was detected. It is claimed that there is a leak in the body of the two-year-old refrigerator and they are asking me for money to replace the device. Why is money demanded for a device with a manufacturing defect? Does the refrigerator body leak every two years? I urgently request that my refrigerator be replaced. F****** M****. Tel: 0530********58. We were miserable in the middle of summer.
I reported the issue through Vestel customer service. After the service team inspection, they determined the problem was caused by a leak in the body of the refrigerator. They informed me that the repair was not possible and, since the warranty had expired, a replacement would be available only for ...
On 01/07/2021, we purchased a Vestel NF52001 model refrigerator. Approximately two years after the purchase, the mainboard (motherboard) of the product was replaced free of charge due to a malfunction. Recently, I noticed that the refrigerator was forming excessive frost, so I contacted the authoriz...
My Vestel V10711537 bzd gt SN653EVMK- (NFK640 ex A++ ion) refrigerator stopped cooling on March 15, 2025. I waited 12 days while two different service teams inspected it. Both verbally told me the issue was a gas leak. First, they emptied the gas and replaced a part, then replaced the motor—even tho...
My four-year-old Vestel refrigerator broke down. Since the warranty expired a year ago, I was told it couldn't be repaired and that a gas test would be performed for ₺2500. Based on the test results, they said I could buy a new refrigerator at a discount. So far, that’s understandable. But here's th...
I purchased a Vestel refrigerator from the Trabzon Of Vestel dealer, and from the very first day, I noticed a serious issue. The rear water tank fills up and overflows every two days, no matter how I use the appliance. This problem has continued without any improvement since the day of purchase. Be...
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