My air conditioner product, which I bought on 18.07.2024, was understood that there was a malfunction at the time of assembly on 23.07.2024, and we made a request for change, but we have not reached a result yet, although they claimed that they were customer satisfaction-oriented, they still could not get the images from the technical service, I am requesting a product return because Vestel still did not share the product images to the solution center on the technical service side working for his own company and the process will take a long time. As I understood once again, as it can be understood from the slogans, why Vestel should be.
Our Vestel brand refrigerator broke down and stopped cooling. We requested service, and they took the product on June 7, 2024, promising to diagnose and inform us of the problem. On June 22, they returned the refrigerator without prior notice, requesting a payment of ₺3,800. Given the delay of 15 da...
I purchased a dishwasher from Vestel on April 9, 2021, but it malfunctioned on July 3, 2024. I requested support from the authorized customer service, and they came to diagnose the issue, stating they needed to order parts. When they returned the second time, they left believing the repair was compl...
My Vestel refrigerator (model NF60012EXIONWIFI, serial number 1176578619024963120110), still under warranty, broke down in Yalova on 28.07.2024 due to cooling failure. On 30.07.2024, the service said the mainboard needed replacing. The card was changed on 05.08.2024, but the issue persisted. On 09.0...
On 28.02.2024, I purchased a FLORA DOĞA INVERTER 242 A++ WIFI air conditioner from Vestel in Eski Foça, İzmir (invoice no: G012024000077230). The installation was done in July, but in February, the air conditioner started shutting itself off, displaying an ER07 error. I reported the issue to the ser...
I purchased a Vestel HV1140 air cooler on 28/07/2025 from the Milas M**** Ç**** Vestel store**. From the very first day, the device was both noisy and failed to cool properly. Because of this, I requested a return. The store initially started the process, but the service team never came to pick up t...
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