I am not satisfied with my Vestel air conditioner at all. Since May, they have not replaced the air conditioner displaying error code ER06. They changed the engine, but the same error occurred again. Despite calling customer relations for days, they have not provided a solution. We are experiencing significant trouble in the heat, and the service team does not come to check the product. We have been trying to reach you for days. Customer relations force us to have repairs done instead of making changes. We are completely dissatisfied.
Just one month after purchasing a Vestel inverter air conditioner, its motor broke down. We have been waiting 4 days for a new motor to arrive, and during this time we cannot open our shop because it is impossible to stay inside, causing us serious difficulties. We contacted the authorized service a...
I bought a new Windsor air conditioner about 3-4 months ago and started using it about a month ago. Unfortunately, the remote control is broken, and I can't turn the air conditioner on or off. Contacting Vestel customer service has been a nightmare, with up to 20-minute wait times just to get throug...
Hello, the air conditioners we bought from Vestel.com are having some freezing issues with the external unit, even when it's just 1 degree outside. It seems like there might be a problem with the vacuum or gas pressure. As a result, the motor may freeze and then defrost itself shortly after. Consequ...
Three years ago, we sent our Vestel refrigerator to the authorized service center due to motor and circuit board issues. The refrigerator was repaired and returned. However, about a month ago, it broke down again, and the technician from the authorized service said the motor was faulty. When I asked...
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