I'm far far far from being satisfied with your products for sure!! My Vestel refrigerator stopped working a week ago, and the authorized repairman has yet to show up! This degree of carelessness and postponement is intolerable. The authorized service never fails to say, "We'll be there tomorrow," but no one ever actually shows up when I call them every day. Our terrible predicament is compounded by the fact that the food in the fridge is beginning to go bad. After this terrible experience with customer service, I will never buy another Vestel product, even though I have been satisfied with their products in the past. I beg the higher-ups to fix this immediately. authorized service technician must come to fix it immediately so that we can resolve this issue. Additionally, I will be utilizing Vestel's official complaint platform to submit this complaint. A possible next step would be to get in touch with the CRO. Those in charge should take immediate and decisive action to fix this.
I bought a Vestel No Frost refrigerator, and while the freezer continues cooling, the upper refrigerator section completely stopped working. On Monday, I contacted Vestel service and a technician visited. They informed me that the refrigerator had to be sent to the factory and promised a replacement...
Three years ago, we sent our Vestel refrigerator to the authorized service center due to motor and circuit board issues. The refrigerator was repaired and returned. However, about a month ago, it broke down again, and the technician from the authorized service said the motor was faulty. When I asked...
I purchased a refrigerator from Vestel about 6-7 years ago, and recently it began showing an "sr" error and beeping non-stop, especially at night, disrupting my sleep. I called for service, and the authorised service center took on the case. The technician informed me that both the motherboard and s...
I purchased a Vestel refrigerator from the Trabzon Of Vestel dealer, and from the very first day, I noticed a serious issue. The rear water tank fills up and overflows every two days, no matter how I use the appliance. This problem has continued without any improvement since the day of purchase. Be...
My Vestel refrigerator has been nothing but trouble since I purchased it. Previously, I had to deal with rusting and door problems, which resulted in the door being replaced twice. Now, for the past 3–4 months, the refrigerator has stopped cooling altogether, leaving me in a very difficult situation...
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