Vestel Damaged My Freezer During Repair and Refuses to Replace Faulty Product

I bought a CDM701 Vertical Deep Freezer from Vestel in July. I used it for 1 month and it started to work louder. I called the Authorized Service in August, and they came and looked and told me that they needed to take it to the workshop for fault detection and repair. Before delivering the freezer for repair, I took a detailed video of it and then delivered it. A few days later, the authorized service called me and told me that the compressor needed to be replaced. I did not accept the repair of the compressor of the device that I bought a brand new 1 month ago and requested a replacement because it was a defective product. Vestel Call Center called me and told me that if I accepted the compressor replacement, they would extend the warranty period by 2 years, that the motor/compressor would be replaced with the original one, and that I would not have any problems. Trusting them, I accepted the compressor replacement. 1 week later, the authorized service employees said that they had repaired the freezer, and the fault was fixed and brought the freezer back. When they brought it, the freezer had started to work louder, they had not changed the motor and there were scratches/dents in many places. I called the call center and conveyed this situation. They asked me to send videos and photos, and I sent them. Different people came 4-5 times and took separate photos and videos and diagnosed the fault. Some of them made false statements and entered the service record saying that there were no dents/scratches, while some came to the house to check the device but closed the service record by stating that I did not let them into the house and therefore they could not diagnose the fault. I request the replacement of the freezer. Even though they had previously approved the replacement, even though the fault had not been fixed, even though they took the freezer from me by declaring that they would replace the motor and did not change any motor/compressor, even though they received it spotlessly clean and delivered it with stains all over, with dents and scratches on the lid, corners, and sides, even though I proved all of this with photos, videos, and the declaration/fault detection forms of their service personnel, they are still stalling me. For this reason, if they do not consider my change request within 1 week, I hereby inform them that I will apply to the Consumer Arbitration Committee and take legal action to obtain my rights.