Vestel wi-fi washer stains my laundry and door rusts due to poor installation, how can I easily exchange it?

You should contact Vestel customer service if your Wi-Fi washer is colouring clothes and the door is rusty. These problems could mean that there were problems with the installation.

Keep track of your calls, photos of the rust and stains, and any installation receipts. Be sure to describe the problems in depth. Vestel offers a standard warranty that might cover damage caused by bad fitting. Call Vestel at +90 850 222 4 123 and let them know if the installation was done by Vestel's own techs.

After you report the problem, Vestel may have a worker come look at the washer. The technician's report is very important for figuring out if these problems were caused by bad fitting.

Once you know for sure, you can officially ask for a fix or exchange under the warranty. If Vestel can't fix the problem, you could try filing a complaint on Xolvie to raise awareness about the issue and inform others.