Vestel Rustik Range Hood Developed Rust and Discoloration Without Chemical Use
I bought the Vestel Rustik model range hood, and I've noticed it has started to rust and discolor over time. Even though this product is supposed to be reliable, it has shown signs of deterioration without any exposure to chemicals on my part. I trust that Vestel will honor their warranty and offer a replacement for this faulty item. I expect a thorough inspection of the product, as I am confident that the damage stems from a manufacturing issue rather than any misuse on my part. It’s disappointing to encounter a product that deteriorates in quality so fast. I respectfully urge Vestel to arrange for the collection of the product, carry out a thorough examination, and address the issue in accordance with the results of that examination.
Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Officer will contact you as soon as possible regarding your notification. Did you know that you can access self‑service solutions on our website for resolving your issue at Vestel? We would like to remind you that all our communication channels are open 24/7. For Suggestions, Requests, and Complaints, you can always write to us via our WhatsApp line, send an email, or speak with Vestel Assistant. The resolution of your complaints at Vestel is also available through all our other channels. Vestel Customer Services General Directorate
After my complaint, Ms. Makbule from Manisa started to take care of my product and informed me that it is currently in the procurement stage, and she calls every day to provide updates. I thank her.
