I purchased the Vestel Sade 5915 Turkish coffee machine about 15 months ago, and since day one, I’ve been experiencing a water leakage issue from the base of the product. I previously sent it to the authorized service center, but it was returned to me with the claim that “there’s no issue.” However, the screws on the bottom have become rusty, and the problem has never been resolved. I haven’t attempted any intervention or modification myself. I still have the receipt, and the product is within the warranty period. Due to this ongoing issue, I am requesting either a full refund or a one-to-one replacement of the product.
I bought the Vestel Fresh Filter Coffee Machine on August 24, 2021. You can find it at this link: https://www.vestel.com.tr/vestel-taze-filtre-kahvemakinesi-p-342. During the time the warranty was still valid, it had to be taken to the service center on three separate occasions. One time was for a ...
I purchased a Vestel refrigerator from the Trabzon Of Vestel dealer, and from the very first day, I noticed a serious issue. The rear water tank fills up and overflows every two days, no matter how I use the appliance. This problem has continued without any improvement since the day of purchase. Be...
I bought a Vestel inverter air conditioner in 2020, and since the day I purchased it, it has constantly leaked water both from the unit and the drainage pipe, as if dripping from a faucet. From the very beginning of the problem, I contacted Vestel authorized service many times; parts were replaced 3...
I bought the Vestel KM 97302 Wi-Fi dryer 15 days ago, and from day one, it hasn't dried clothes effectively. I've had the service team come out several times, but each visit ends without any meaningful intervention or a real solution being provided. The machine is obviously not working properly, but...
purchased a Vestel washing machine in good faith, believing that it was a quality product that would last for many years. However, after only a short period of time, the rubber seal on the machine became damaged. I contacted Vestel customer service to request a repair under the warranty, but they r...
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