My Ubisoft Connect account (username: yasinsbeys) was hacked, and I’ve been completely locked out. The email address linked to my account was changed without my knowledge or permission to “e*****************@quienmail.com”**. I’ve owned this account for years and have purchased numerous games and in-game items, spending a significant amount of money over time. With the account stolen, all of my purchases and game progress are at serious risk.
I tried to reset my password, but I can’t restore my email or secure my account. I attempted to reach Ubisoft customer support, but haven’t been able to create a proper support ticket yet.
I urgently request that my account email be reverted to my original address (y*********@gmail.com**) and that my account’s security be fully restored. I want to regain access to my games and content as soon as possible. I expect a fast and effective resolution to this issue, as the situation has caused significant inconvenience and distress.
I am unable to log into my Ubisoft account because I have forgotten both my username and password. I have repeatedly requested a password reset email, but Ubisoft has not sent any email or provided any response. This is extremely frustrating because I have spent a significant amount of money on my a...
My Ubisoft account was hacked, and the associated email address was changed without my consent. I have contacted Ubisoft Support multiple times and clearly explained that my email was replaced and I can no longer access the account. Despite this, the only thing they keep saying is, “We’ve sent a rec...
My Ubisoft account has been hacked, and I’ve completely lost access to it. I originally purchased two games through Steam—Assassin’s Creed Unity and Rainbow Six Siege—and both were linked to my Ubisoft account under the username Tyhron_TR. Now, when I try to log in, I see a completely different emai...
I either forgot the password to my Ubisoft Connect account or it has been compromised. Regardless of the cause, I’ve been completely locked out of my account for days. I submitted a support request hoping to receive help or at least an update, but I haven’t heard anything back. There was no confirma...
While checking my Ubisoft account, I noticed something extremely concerning: the email address linked to the account wasn’t mine. It was a completely unfamiliar email—one I’ve never seen before in my life. I have no idea how it got there or who it belongs to. I tried to correct the email myself, bu...
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