I’ve been dealing with serious, ongoing issues in the game Growtopia, which have now made the game almost unplayable for me. Every time I log in, I encounter countless bots and fake accounts, which completely ruin the gameplay experience and make me question the game’s overall integrity. This isn’t just my experience — I’ve seen many other players reporting the same problems within the community.
I have reported these issues multiple times to Ubisoft Support, but every time I receive automated or irrelevant responses that do not address the actual problem. No concrete action has been taken, and the situation keeps getting worse. When I expressed my frustration publicly on X (formerly Twitter), one of Ubisoft’s moderators threatened me, and shortly after, my account (username: acilarayurudum12) was banned for 730 days. I believe this was completely unfair and an abuse of moderation authority.
Throughout this entire process, Ubisoft has offered no support, no explanation, and no apology. It’s unacceptable that genuine players are being punished while bots and fake accounts continue to flood the game.
I’m requesting that my account be reinstated, that Ubisoft formally apologizes for the way this situation was handled, and that serious action be taken to remove bots and fake accounts from Growtopia. Ubisoft needs to take user complaints seriously and implement permanent solutions to prevent similar mistreatment of players in the future.
Two months ago, I tried to log into my Growtopia account and was shocked to see a “suspended” warning. I had no idea what was going on. After doing some research, I emailed support and was told I had been banned for using a cheat program—which I never even touched. I’ve never used any third-party to...
My account, "Olwx," in the Growtopia game was banned for 730 days approximately 1-1.5 weeks ago without any explanation, despite having no illegal activity. I spent over ₺30,000 on my account and have not violated any rules to date. I didn't encounter any suspicious circumstances or symptoms before ...
I'm having a problem with my Ubisoft Growtopia account being restricted, and I can't figure out why. I recently began playing the game and was surprised to discover that my account had been restricted, despite the fact that I hadn't logged in or entered any world. Even after multiple login attempts ...
My Ubisoft account was taken over by hackers who changed the email address associated with it. I submitted multiple support requests to Ubisoft with detailed explanations and solid proof that I am the rightful owner of the account. Unfortunately, I never received a response from a real human—only ge...
I’m incredibly frustrated with Ubisoft’s lack of real support when it comes to recovering hacked accounts. My Ubisoft account was stolen, and I provided clear, detailed evidence—including purchase records, login history, and proof of unauthorized changes. Despite this, Ubisoft refuses to return my a...
Comments