On August 8, my Ubisoft account (username: s*)** was hacked and accessed without authorization, and the email address linked to my account was changed. My account contained my Rainbow Six Siege game, which I had been playing through Steam. After my account was compromised, I contacted Ubisoft Support, but they refused to help, claiming that I couldn’t verify ownership of the account.
I still have full access to my Steam account, but since my Ubisoft account was taken over, I can’t access my game even with a new Ubisoft account. This situation has left me completely locked out of my purchased content and caused significant frustration.
I’m requesting that Ubisoft restore access to my original account and resolve this issue promptly. I can provide purchase receipts, linked account information, and other verification details if needed to prove ownership.
My Ubisoft account has been hacked, and I’ve completely lost access to it. I originally purchased two games through Steam—Assassin’s Creed Unity and Rainbow Six Siege—and both were linked to my Ubisoft account under the username Tyhron_TR. Now, when I try to log in, I see a completely different emai...
My Ubisoft account was taken over by hackers who changed the email address associated with it. I submitted multiple support requests to Ubisoft with detailed explanations and solid proof that I am the rightful owner of the account. Unfortunately, I never received a response from a real human—only ge...
I am having serious trouble accessing my Ubisoft account (username: Egencay) after needing to uninstall Rainbow Six Siege to free up space on my computer. Unfortunately, I can’t log back in because I don’t remember the password for the email associated with my Ubisoft account, and Ubisoft won’t allo...
On September 7, my email account was hacked, and the email address linked to my Ubisoft account was changed without my permission. Since then, my account—used under the username tr.39.tr in Rainbow Six Siege—has been completely taken over by someone else, and I have been locked out. I have contacte...
My Ubisoft account was hacked, and everything was changed—the email, password, and username—all of which had remained the same since the day I created the account. Even though I had 2FA enabled, the hacker somehow managed to disable it. All of this happened in under three minutes. According to the l...
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