I Face Ubisoft Account Hack and Email Change — Lost Access to Rainbow Six Siege

Selimgacha
Selimgacha
Ubisoft
August 18, 2025 1:25 PM35

On August 8, my Ubisoft account (username: s*)** was hacked and accessed without authorization, and the email address linked to my account was changed. My account contained my Rainbow Six Siege game, which I had been playing through Steam. After my account was compromised, I contacted Ubisoft Support, but they refused to help, claiming that I couldn’t verify ownership of the account.

I still have full access to my Steam account, but since my Ubisoft account was taken over, I can’t access my game even with a new Ubisoft account. This situation has left me completely locked out of my purchased content and caused significant frustration.

I’m requesting that Ubisoft restore access to my original account and resolve this issue promptly. I can provide purchase receipts, linked account information, and other verification details if needed to prove ownership.

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