We had traveled with Turkish Airlines from Istanbul to Amsterdam and Amsterdam to Istanbul. We had a very bad experience; the flight was delayed for 24 hours, and we lost our luggage. They were not responding, and many people from other countries, like me, were standing in line to seek a resolution. Their responses were very poor or nonexistent. We didn't receive any compensation for it.
I had a flight with Turkish Airlines to a destination about 250 km from Kazan Airport. When we arrived, none of our bags were there. We were told they were still in Istanbul and would be sent on the next flight, but four days passed with no clothes or personal belongings—during snowy weather. Despit...
On November 4, I took a 23-hour Turkish Airlines flight from Turkey to the United States, and it was a terrible experience from start to finish. After the long journey, my baggage arrived severely damaged and was delayed by an entire day. Being abroad, I couldn’t call customer service, so I reached ...
On April 15, 2024, I purchased a ticket for a flight from Uzbekistan to Mardin with a layover at Istanbul Airport. Although it was indicated that my luggage would be transferred from Istanbul to Mardin, Turkish Airlines failed to complete this process, and my luggage was not transferred to the Mardi...
I took a Turkish Airlines flight from Van to Istanbul's new airport. My suitcase took forever to arrive and was completely ruined, making it and everything inside it completely useless. When I got my luggage, I was really surprised to see that the suitcase was in pretty bad shape. It had cracks, den...
I had a flight with Turkish Airlines from Dhaka, Bangladesh to Istanbul on 28/7. I arrived, but my luggage did not. It never made it onto the plane and was left behind. They told me they would send it once they found it and gave me a file number. I kept checking, but I always got the same response. ...
Comments