Toptop Permanently Banned My Account Without Explaining the Reason

When I tried to log into my Toptop game account, ✨seko73✨, which I have been using for a long time, on the morning of August 4, 2026, I discovered that it had been permanently banned without any explanation. I had played the game normally the previous night, and I did not receive any email, in-app warning, or notification explaining such an action.

I have not been informed why my account was permanently closed. I do not believe that I violated any rules, so this situation has both surprised and seriously inconvenienced me. At the very least, I request a clear and detailed explanation regarding the reason for the ban. If possible, I also request that my account be restored so I can continue playing from where I left off.

I request that my account be reviewed, that this permanent ban—which I believe was issued unfairly—be removed, and that I receive a written response regarding the outcome of the investigation.