First, update TopTop to the latest version from the App Store/Google Play, then force-close and relaunch the app. Many crash reports clear up after updating or restarting.
If it still crashes at 4-player start, check for a temporary outage or server issue. Try again later or switch regions/networks if possible.
On Android, clear the app’s cache/data via Settings ▸ Apps ▸ TopTop ▸ Storage, then reopen and re-login. This fixes corrupted session files that trigger crashes.
On iPhone, there’s no system-wide cache clear; offload and reinstall TopTop from Settings ▸ General ▸ iPhone Storage ▸ TopTop ▸ Offload App, then Reinstall. This keeps documents but refreshes binaries.
Disable VPN, switch between Wi-Fi and mobile data, and ensure enough free storage. Network and storage constraints often cause launch-time crashes in multiplayer.
👉 If problems persist, file a complaint on Xolvie to raise awareness about the issue.
