Events cost money, so ticket prices are usually fine, I say nothing but then they add all these crazy extra fees that make you want to scream, this happened to me life after I booked a concert and a gameplay. Once you find a show, game, or other event ticket that you can afford, you think, "Sweet, I can afford this." But when you get to the cashier, a lot of extra fees, like processing fees, convenience fees, service fees, and fees for just about everything! they want to get as much money as possible without you noticing. Also, these fees aren't small change. No, they can quickly add up and sometimes even make the ticket price double! we're not rich here, if we were, we wouldn’t be chasing discounts!!!
If anything goes south for the buyer, StubHub bends over backward to make them happy, they get a full refund or new tickets, no questions asked. Meanwhile, us sellers? We're left holding the bag with a fat fee to pay. Take this one buyer, for instance. They snagged tickets from me for a concert, and...
Here is what happened: 1. I buy flexy tickets 2. I request a change (to pay only the difference, 40 euros) 3. They call me saying there is a system error, and to buy new tickets (which is now 140 euros more than the initial one), saying I will be reimbursed for that bigger difference as well, and th...
They say they “bridge the gap between the consumer experience and the world of “non-refundable” events” well really what happened to the concert ticket I bought last week? Where is its refund? We were stuck on the road due to an accident and sent all the related photos and documents about that yet t...
I just wanted a simple cleaning, booked it through their app – price seemed okay, online scheduling was convenient, you know the drill. But then, when the cleaner showed up, they hit me with this whole "special treatment, extra fees" thing for areas I already described when booking! I was floored. N...
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