On the Damat Twin online store, which uses the iyzico payment infrastructure, I made a purchase and later requested a re...fund. They informed me that the refund was made manually on 11 June and that the process was completed, but the refunded amount of ₺5,310 has still not been credited to my VakıfBan
On December 9, 2025, I purchased a d.s Damat Slim Fit Windproof Fiber-Filled Men's Jacket, model 3HF07ORT04262 in black,... from N11 for a discounted price of $12. The product was listed as in stock, and I completed my payment accordingly. However, a few days after the payment, I received an SMS saying
On December 19, 2025, I went to the store to exchange a gift purchased for me from DS-DAMAT within the valid exchange pe...riod, as I already had a similar piece of clothing. I couldn’t find anything I liked and asked for a refund, but the store declined. Instead, they assured me that I could complete
I placed a clothing order on DS Damat’s online shopping website on March 5, 2025. I ordered a total of 13 items, but onl...y 3 were delivered. I’ve been calling customer service almost every day regarding the remaining 10 items, and each time I’m met with the same delaying tactics. At one point, they e
"Different products were sent instead of the original ones. They said there was a defect in the product of my colleague (Mehmet Göçmen/ Gaziantep) and a refund was issued. Thank you, "Şikayetvar". Thanks to you..."
I purchased two shirts from the DS Damat website during the November discou...nts. Today, customer service called me and said that defects had been detec
At the DS Damat store in Capacity, I tried on M and L size shirts, both with an original, non-discounted price tag of ₺3...450. Both shirts displayed the same price. However, when the cashier scanned the tag, it came up as ₺3950, and they informed me that they couldn’t adjust the price since they didn’
It seems like I need to chime in with everyone else who's having a tough time with DS Damat's return process. Returning ...a product here has been such a pain—everything is done by hand, and it takes forever. The shop where I got the item reached out to the head office, but I haven't heard anything bac
"My problem is solved, thank you."
I just bought a suit from the DS Damat store at the Mall of Istanbul. I wen...t to the store, and they told me I’d get a free perfume and some socks with
The product we purchased from DS Damat brand in July turned out to be defective. The light in the store is so dim that i...t is not possible to notice the permanent iron marks on the fabric. Moreover, although it has been almost a month, the examination of the product is still not over. I am getting ma
"DS Damat did not surprise me again and approved my exchange or refund. Thank you very much."
I bought a large suitcase from the DS Damat Optimum store, and the wheel broke on its first trip, causing me great incon...venience. Upon returning, I submitted the suitcase for inspection, but they claimed it was not covered under warranty and returned the broken suitcase to me. When purchasing, the s
