I have an existing Bitget account that was previously registered using the email address t*******@gmail.com**, which I no longer use. I want to change my account email to k*******@gmail.com**, which is my active email address. However, despite trying for several days, I have been unable to complete this change.
I have contacted customer support multiple times via email, in-app support, and by submitting forms. I followed every method they provided step by step, but the email change still does not go through, and the issue remains unresolved. Despite all my efforts, no permanent solution has been offered.
I request that the email address on my Bitget account be updated to k*******@gmail.com**, which I actively use, and that this process be completed smoothly and as soon as possible.
I opened an account on Bitget but cannot complete the identity verification process. Despite submitting my driver’s license and video recording as requested, the system claims I have already verified my identity using an unfamiliar email address. This is impossible since I have never created a Bitge...
I am currently unable to log into the BTCturk application or website due to not receiving the email confirmation code. I was instructed to change my email address, but this process involves numerous procedures. If your confirmation codes are not reaching my current email address, there seems to be a...
I registered on both the Bitget Wallet and Bitget app, but my identity verification has not been approved, preventing me from making any investments. I’ve tried countless times to resolve this issue by emailing support and submitting my ID and driver’s license multiple times. I’ve even attempted the...
Hello, I’ve been experiencing a recurring Google Authenticator code error on Bitget for weeks now. I can complete the first verification step, then confirm my email and phone number, but when I get to the third step—Google Authenticator—it always fails. I’ve tried entering the correct code 7–8 times...
Hello, I’ve been constantly facing a Google Authenticator verification error on Bitget, and it still hasn’t been fixed. I can get through the first verification step, receive the email confirmation, and verify my phone number—but no matter how many times I try the Google Authenticator code (at least...
Comments