I bought a pair of pants from Suvari at Izmir Novada AVM for New Year's, and despite wearing them only once, they showed significant pilling. It might have been like this when I bought it, but I noticed it after getting home post-New Year's. Due to my job, I could only take the product to the store for inspection in May. When I went to learn the result on May 26th, I was informed that it was not a user error. I wanted to get the same pants in a different color, but the company deemed a refund appropriate, which must be used in this store. When I bought the product, it was around ₺470, but now they are selling the same product for around ₺1200. They said they would charge me the difference if I wanted to get it. Can't I exchange a faulty product I bought from the company? I want the same product or a different color.
I bought a pair of sweatpants for ₺1,090.00 from the Pull & Bear store in Ankara Ankamall AVM. I wore them only once or twice, and after the first wash, the product shrank by 5–6 cm. I took the item back to the store and asked for a refund, but they refused. They said it would be sent to the factory...
I bought a Columbia t-shirt from the Ayvalık branch, but the print started peeling off after a short time. I went to the Çanakkale AVM 17 store to have it inspected and sent to the factory for evaluation, but the staff told me I had to return it to the Ayvalık store instead. This makes no sense—I l...
I bought a pair of pants for 1200 ₺ from the GAP store in May and really liked them. After the first wear, the pants became incredibly loose and looked as if they had gone up a size. After washing and ironing them, I returned the product to the store. However, the request was denied after inspection...
On March 24th, I purchased two pairs of boots from the Aldo store at Izmir Optimum. One pair was taken directly from the store, while the other was supposed to be delivered from the warehouse as an unused product. However, when it arrived, it was extremely stretched out. We exchanged that pair. I wa...
I purchased a pair of men's pants (model code T6317AZNV86) from the DeFacto store at Forum Kayseri on April 8, 2024, with invoice number ızv2024000005091. After wearing them for less than 10 days, I noticed significant pilling and fraying around the pockets, knees, and inner thighs—areas that experi...
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