I am using the Fitfy mobile application with a subscription purchased through the Apple App Store. On May 7, I attempted... to cancel my subscription, but despite this, the cancellation did not go through and the subscription still appears as active. Since May 8, my card has started to be declined in c
I purchased an annual subscription to the Fitify app on December 5, 2025, but I canceled the membership on the same day.... Despite canceling it immediately, $16 was charged to my debit card as a lump-sum payment, and I have not received any refund. I canceled the subscription through Google and also
On September 26, 2025, I purchased a yearly Premium subscription for the Fitify app using my credit card. After completi...ng the subscription, the app stated that exclusive features would be unlocked. However, none of those features appeared in the app. In fact, I noticed that even free workout apps o
It’s been about one to two months, and I still haven’t received my refund from Fitify, even though Google has already ap...proved it. I honestly don’t know what else to do anymore. You’ve listed the payment as split into installments, but the full amount was charged upfront, leaving me with no remaini
It’s been over one to two months, and I still haven’t received my refund from Fitify. Even though Google approved the re...fund request, the money has not been deposited into my account yet. I honestly don’t know what else to do at this point. The payment was divided into several installments on their
Even though I deleted the Fitify app, it still charged me ₺899 without my consent. I tried to request a refund, but when... I searched for the app under my subscriptions, it didn’t even appear, making it impossible to process a refund request. How is it possible for Fitify to charge my account after I
I downloaded Fitify, explored the app, and when I reached the payment plan section, I decided to check online reviews fi...rst. After reading numerous negative complaints, I chose not to proceed and exited the app without subscribing or authorizing any payment. I even deleted the app immediately. Desp
I purchased a Fitify subscription, but because I didn’t log in within the first three days, my membership was automatica...lly canceled. Despite this, Fitify still charged me ₺800 and has not refunded my money, even though my membership is no longer active. I paid for a service that I didn’t even get
I downloaded the Fitify exercise app but never used it, yet they still charged my account without my approval. Clearly, ...this app is not free, despite how it may seem at first. I checked my subscription settings, and unless I manage to cancel it, they will keep charging me every month. However, ther
I subscribed to Fitify on Google Play just to try it out, but within 15-20 minutes, I realized it wasn’t for me and imme...diately canceled the subscription. Despite canceling right away, I was still charged, and I have not received a refund. I followed all the necessary steps through Google Play, yet
I initially paid for a one-month subscription to the Fitify app, but without my permission, they charged my card again y...esterday for ₺588.25! I never authorized this payment, and it is completely unacceptable. Because of this, I had to cancel my credit card to prevent further unauthorized charges.
Fitify is a digital fitness platform developed by Fitify Workouts s.r.o., a Czech-based health and fitness software company. The platform offers personalized workout plans, bodyweight training programs, recovery sessions, and equipment-based workouts designed for users who want to exercise at home or in the gym. The app has been downloaded millions of times worldwide.
Customer Support Email: [email protected]
Customer Support Phone: +420 793 985 383
Fitify operates in the digital fitness and health technology industry. The platform provides personalized workout programs, fitness tracking tools, recovery sessions, and training plans for users of different fitness levels.
User sentiment toward Fitify is generally mixed. While many users appreciate the variety of workouts and personalized plans, complaints commonly focus on subscription billing, premium feature restrictions, and workout customization concerns.
If you’ve experienced issues with Fitify, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
