At 9:46, I applied for a Shortmax subscription and made a payment of approximately $28 USD. However, my subscription has still not been activated. I also tried deleting and reinstalling the app, but the issue was not resolved. I could not find any phone number to contact customer service and was unable to receive any support.
I request that my subscription be activated immediately or that the amount I paid be refunded.
I want to cancel my subscription in the Shortmax app, but there is no cancellation option available within the app. I have been experiencing this issue for about three weeks and have been unable to cancel my membership. I contacted the support team at s************@shorttv.live**, but I have not rec...
I started a weekly membership in the Shortmax app on Android through a special discounted offer. During the signup process, it was clearly stated that I could cancel the membership at any time. However, when I tried to cancel, I could not find any cancellation option in either the app or on the webs...
On November 28, 2025, at around 9:37 PM, I purchased a weekly Pro subscription in the Shortmax app by paying with my card. The payment was successfully charged to my card, but after the purchase, I encountered a serious issue when I tried to manage or cancel my subscription. When I attempted to can...
On December 14, I purchased a weekly membership on the Shortmax app for Android using a special discounted offer. During the purchase process, it was clearly stated that I could cancel the membership at any time. However, when I later wanted to cancel, I could not find any cancellation option either...
On December 27, 2025, I subscribed to a Shortmax membership. Even though I canceled the subscription about 10 minutes later, 420 TL was charged to me, and this amount has not been refunded. Although I have the receipt/document showing that the payment was taken, I cannot reach Shortmax customer rep...
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