Yesterday, I subscribed to a Spotify membership expecting to benefit from the advertised 2-month free trial. However, despite the promotion clearly stating that the first two months are free, my account was charged immediately. When I received the payment confirmation message, I noticed confusing w...
I closed my Spotify account in April 2025, yet I discovered unauthorized charges on my Ziraat Bank credit card for June. I have email confirmation proving my account was closed on 12.04.2025 and bank statements showing the amounts charged afterward. Despite the account closure, Spotify sent an emai...
I’ve been trying to make a payment on Spotify, but nothing works—no matter what I do. I contacted customer support expecting a solution, but the response I received was honestly insulting. They told me they couldn’t fix the issue and that the payment team would handle it. But when the payment team ...
Hello, I am trying to purchase a Spotify Premium subscription, but I am unable to make a payment with any of my bank cards. I have tried multiple cards from different banks, but the payment does not go through. Despite contacting customer service multiple times, I have not received any solution. Add...
I have a monthly Spotify Premium subscription, but this month, Spotify charged me twice within three days—both transactions were ₺59.99. This is completely unfair, and I need my money refunded immediately. I have payment receipts as proof, but I prefer not to share them publicly. Spotify, why am I ...
I purchased a 3-month Spotify Premium subscription through Ye Club’s payment system, but it never worked. I even tried buying it twice, hoping the issue was a one-time glitch, but both times, the code failed. I followed all the instructions, clicked the link in the email, and still got nothing. To ...
Two days ago, around 9:00 AM, my Spotify payment plan was unexpectedly switched from "Student" to "Family" without my consent. Additionally, a family member was added to the plan, again without my involvement. Despite attempting to revert to the Student plan, my account still shows the Family plan. ...
I have been trying to purchase a Spotify membership for the past 5–6 months, but every attempt fails with the message, "Payment unsuccessful. Please try another card." I initially thought it was a temporary issue and waited, but this has persisted and is now extremely frustrating. I’ve tried using ...
On September 5, 2024, I signed up for Spotify's "3 Months Free Spotify Premium" campaign by entering my card details. The website clearly stated, "Billing starts: December 5, 2024." However, Spotify charged ₺59.99 to my card immediately after I subscribed. I contacted Spotify Support and provided a...
I was charged for a monthly Spotify subscription without accepting the 2-month trial offer. How is this possible? I didn’t even choose the student plan, which I would have opted for. I do not accept this charge and request an immediate refund. Please resolve this as soon as possible, as this was no...
I subscribed to Spotify under the impression that I would receive a 3-month free trial. However, I was charged ₺80 on my first bill, even though the monthly rate was supposed to be ₺60 and only start after the free period. I’ve searched for a support phone number but couldn’t find any way to reach S...
I started using Spotify with a 1-month free code obtained through the H&M app, and I had not saved any payment details. I also took steps to cancel to prevent auto-renewal. However, I was recently charged ₺60, which I only noticed upon checking my bank app. There’s no direct customer service line t...
I initially tried to purchase a 3-month Spotify plan at a discounted price but encountered errors each time. I even tried using different accounts, but none worked, and I gave up. Now, despite not having a Spotify subscription, I’m seeing charges on my accounts from Stockholm. Every account still sh...
I have been a long-time Spotify user, initially signing up while living in Turkey. My family and I subscribed to the family plan, with payments automatically deducted from my account. After my spouse and I moved abroad, some family members continued to reside in Turkey, so we kept using the plan as ...
Yesterday and today, Spotify charged me twice for my subscription through my Papara card. I’m being billed ₺59.99 twice for a single membership, which is unacceptable. The subscription is supposed to be a monthly payment, so why am I being charged daily? This is incredibly frustrating, and I demand...
I’ve been using the Spotify Family Plan for over two years, paying regularly with my Turkish bank card. Although I’ve been abroad recently, the account is in my name, and my family in Turkey continues to use the service. I gift them the plan by paying for it myself. Yesterday, everything was workin...
I need to cancel my Spotify Premium subscription because I can no longer access my old email address. I want to create a new account but can’t find a way to cancel the current subscription. I also couldn't find a customer service number to contact Spotify directly. I’m being charged for a service I’...
I purchased Spotify Premium, and after logging out, I tried to log back in, but my account couldn’t be found. I then tried logging in with Google, and it created a new Free account instead, using the same email. Despite the payment being processed, my original account seems to have disappeared, and ...
I have a Spotify account connected to an email address that I no longer use, and unfortunately, I can't recall the username. I'm unable to access my account, yet I'm still being billed on a monthly basis. Could you kindly assist me in either accessing my account or canceling my subscription? I've ma...
I tried logging out and back into my Spotify account, but now I can't access it at all. I've attempted to reset the password multiple times, but it still doesn't work, and I can't complete any actions via my email either. Meanwhile, my Premium membership is still being charged to my card. I urgently...
Despite canceling my Spotify subscription on March 8, 2024, I have been continuously charged every month since that date. I even canceled my card, deactivated it, and obtained a new one, yet the charges are still appearing on my new card. I’m shocked by how this is happening—how can charges continue...
I'm having trouble accessing my Spotify account because it's connected to an old Gmail account and I can't remember the password. I used to have a premium account, but now I'm being charged even though I'm unable to access my account. Could you kindly provide me with a code or any instructions on ho...
It has been months since I canceled my Premium subscription, but Spotify still insists on charging me every month without fail. They already employ various tactics in their free version to persuade us to upgrade to Premium. I had to put up with those annoying ads, and even after waiting a whole day ...
