I started using Spotify with a 1-month free code obtained through the H&M app, and I had not saved any payment details. I also took steps to cancel to prevent auto-renewal. However, I was recently charged ₺60, which I only noticed upon checking my bank app.
There’s no direct customer service line to address this, so I’m requesting a refund for this unauthorized charge. Spotify, please review my account and process the refund promptly.
I subscribed to Spotify under the impression that I would receive a 3-month free trial. However, I was charged ₺80 on my first bill, even though the monthly rate was supposed to be ₺60 and only start after the free period. I’ve searched for a support phone number but couldn’t find any way to reach S...
I bought a Spotify membership code through Yemeksepeti and activated it using the link sent to my email. The offer clearly stated that it included one month free, so I entered my credit card information as required. Even though I activated the code on November 10, a charge of ₺99 was still taken fro...
I had a 1-month free trial on Spotify, and I was planning to cancel before the renewal date. Unfortunately, I forgot to do so and didn’t intend to continue the subscription, but on October 3, 2025, I was charged ₺59.99 without any prior notification. After noticing the charge, I immediately cancele...
Yesterday, I subscribed to a Spotify membership expecting to benefit from the advertised 2-month free trial. However, despite the promotion clearly stating that the first two months are free, my account was charged immediately. When I received the payment confirmation message, I noticed confusing w...
I purchased a Spotify Premium subscription today through a campaign in the app that was advertised as “₺0.” However, after completing the transaction,...
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