I subscribed to Spotify under the impression that I would receive a 3-month free trial. However, I was charged ₺80 on my first bill, even though the monthly rate was supposed to be ₺60 and only start after the free period. I’ve searched for a support phone number but couldn’t find any way to reach Spotify directly.
Spotify, please review this issue and either refund the charge or confirm that my free trial was correctly activated. I request prompt assistance in resolving this billing discrepancy.
Yesterday, I subscribed to a Spotify membership expecting to benefit from the advertised 2-month free trial. However, despite the promotion clearly stating that the first two months are free, my account was charged immediately. When I received the payment confirmation message, I noticed confusing w...
On September 5, 2024, I signed up for Spotify's "3 Months Free Spotify Premium" campaign by entering my card details. The website clearly stated, "Billing starts: December 5, 2024." However, Spotify charged ₺59.99 to my card immediately after I subscribed. I contacted Spotify Support and provided a...
I started using Spotify with a 1-month free code obtained through the H&M app, and I had not saved any payment details. I also took steps to cancel to prevent auto-renewal. However, I was recently charged ₺60, which I only noticed upon checking my bank app. There’s no direct customer service line t...
I purchased a Spotify Premium subscription today through a campaign in the app that was advertised as “₺0.” However, after completing the transaction,...
I bought a Spotify membership code through Yemeksepeti and activated it using the link sent to my email. The offer clearly stated that it included one month free, so I entered my credit card information as required. Even though I activated the code on November 10, a charge of ₺99 was still taken fro...
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