Despite canceling my Spotify subscription on March 8, 2024, I have been continuously charged every month since that date. I even canceled my card, deactivated it, and obtained a new one, yet the charges are still appearing on my new card. I’m shocked by how this is happening—how can charges continue despite cancellation and a new card? My cancellation request was clearly not processed, and this unauthorized billing is unacceptable. I will be pursuing my rights and taking this matter to the relevant authorities. This needs immediate resolution.
I closed my Spotify account in April 2025, yet I discovered unauthorized charges on my Ziraat Bank credit card for June. I have email confirmation proving my account was closed on 12.04.2025 and bank statements showing the amounts charged afterward. Despite the account closure, Spotify sent an emai...
On September 5, 2024, I signed up for Spotify's "3 Months Free Spotify Premium" campaign by entering my card details. The website clearly stated, "Billing starts: December 5, 2024." However, Spotify charged ₺59.99 to my card immediately after I subscribed. I contacted Spotify Support and provided a...
I am extremely frustrated with Netflix for continuously charging my card even though I’ve canceled my subscription multiple times. Each time I go through the cancellation process, it appears to go through successfully. I receive a confirmation, and I no longer have access to content, which makes me ...
I signed up for a one-month Netflix membership on December 31, 2024, and continued without saving my card. However, on February 21, 2025, ₺230 was deducted from my account without my consent. First, how is it possible for Netflix to charge my card when I didn’t save it on my account? Second, the ti...
I canceled my Netflix subscription nearly four months ago, yet they are still charging my bank card without my permission. I noticed the payments kept going through even after I clearly canceled the subscription, so I tried canceling again, thinking maybe it hadn’t registered properly the first time...
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