I initially tried to purchase a 3-month Spotify plan at a discounted price but encountered errors each time. I even tried using different accounts, but none worked, and I gave up. Now, despite not having a Spotify subscription, I’m seeing charges on my accounts from Stockholm. Every account still shows I'm on a Free plan, so I have no idea why these charges are happening. I live in Turkey and never authorized these charges. Spotify, please investigate this issue urgently and refund the money you’ve charged without my consent.
I have been a long-time Spotify user, initially signing up while living in Turkey. My family and I subscribed to the family plan, with payments automatically deducted from my account. After my spouse and I moved abroad, some family members continued to reside in Turkey, so we kept using the plan as ...
I subscribed to Spotify under the impression that I would receive a 3-month free trial. However, I was charged ₺80 on my first bill, even though the monthly rate was supposed to be ₺60 and only start after the free period. I’ve searched for a support phone number but couldn’t find any way to reach S...
I’ve been using the Spotify Family Plan for over two years, paying regularly with my Turkish bank card. Although I’ve been abroad recently, the account is in my name, and my family in Turkey continues to use the service. I gift them the plan by paying for it myself. Yesterday, everything was workin...
Yesterday, I subscribed to a Spotify membership expecting to benefit from the advertised 2-month free trial. However, despite the promotion clearly stating that the first two months are free, my account was charged immediately. When I received the payment confirmation message, I noticed confusing w...
On September 5, 2024, I signed up for Spotify's "3 Months Free Spotify Premium" campaign by entering my card details. The website clearly stated, "Billing starts: December 5, 2024." However, Spotify charged ₺59.99 to my card immediately after I subscribed. I contacted Spotify Support and provided a...
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