Paid for Spotify Premium but Account Not Found – Created New Free Account Instead

Arzu
Spotify
4

I purchased Spotify Premium, and after logging out, I tried to log back in, but my account couldn’t be found. I then tried logging in with Google, and it created a new Free account instead, using the same email. Despite the payment being processed, my original account seems to have disappeared, and I’m stuck with a new free account. How can this happen on the same email? I need assistance to restore my Premium account or get a refund for the payment. Please help resolve this issue!

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