On November 30, 2025, I purchased a ticket for a Zanzibar–Istanbul flight through Qatar Airways’ official website using my credit card. When the trip was canceled, I canceled the ticket in accordance with the fare rules and within 24 hours of purchase. Despite this, no refund was issued to me. Some time later, I received an email from the airline stating that instead of a refund, the ticket had been converted into an open ticket that could be used within one year. However, this option is not suitable for us because the passenger was a guest and this route is not one that will be used regularly. For this reason, I requested that the full amount of 404.80 USD I paid be refunded to the credit card used for the purchase, without any deductions. Despite sending multiple emails, I received only generic responses stating, “We are looking into the matter,” and no concrete action was taken. As of today, December 23, 2025, several weeks have passed and no refund has been processed. The passenger name is A** S*****, the ticket number is 157 21311140000, and the reservation / booking codes are 1A/7RC5Y8 and QR/7RC5Y8. I am requesting that Qatar Airways urgently refund the full amount of 448.80 USD, without any deductions, to the credit card used to purchase the ticket, in accordance with the cancellation conditions, and that the status of this process be clearly communicated to me in writing.
I purchased a flight ticket from Qatar Airways for a trip from Istanbul to Jakarta, which I later converted into a voucher and then canceled. I requested a refund, and after extensive back-and-forth communication, we agreed on the refund terms without any deductions. I asked for the refund to be sen...
On 30.06.2025 at around 18:00, I attempted to purchase a flight ticket from Qatar Airways. At the final step of the transaction, the system gave an error, but despite this, $2,600 was withdrawn from my account. When I checked my booking status, there was no ticket issued, meaning I paid but received...
On Sunday, November 2, 2025, I experienced a serious hardship during my round-trip Istanbul–Bangkok flight that I purchased from Qatar Airways. Due to incorrect directions and guidance provided by Qatar Airways staff, I missed my Istanbul–Bangkok (Suvarnabhumi) flight. When I tried to purchase a new...
On May 11, 2025, I purchased two tickets directly from Qatar Airways’ official website for flight QR242 from Istanbul Sabiha Gökçen to Doha, scheduled for June 23, 2025, at 13:35. Just two days before departure, the airline unilaterally rescheduled the flight to 18:05 without my consent or prior con...
On July 10, 2025, I purchased round-trip Pegasus Airlines flights through Booking.com.tr for the dates October 7, 2025 (Istanbul to Zurich) and October 13, 2025 (Zurich to Istanbul). The total amount charged to my credit card was $68.10 USD. Within an hour of booking, I contacted Pegasus Airlines c...
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