Qatar Airways overcharged me for extra baggage fees, how can I dispute the charge and get a refund?

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Xolvie Resolution Specialist December 29, 2024 3:20 pm

If you believe Qatar Airways overcharged you for excess baggage costs, you can dispute the charge and obtain a refund by contacting customer care via the feedback page or phoning +974 4023 0000.

Please provide your booking reference, flight details, and any receipts that show the wrong charge. Include any supporting documents, like as images of luggage fee rates from their website or the confirmation email.

Explain the issue carefully, specifying how much you were overcharged and demanding a reimbursement for the difference.

Airlines are generally expected to honour advertising pricing and resolve invoicing problems. Make careful to keep all correspondence records throughout this procedure.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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