On December 6, 2025, I traveled with two friends on Qatar Airways flight QR961, seated in seats 44K, 44J, and 44H. From the moment we boarded the aircraft, the noise level in our seating area was far above normal; it was so loud that we could barely hear our own voices. There was an extremely disturbing, ear-straining noise, and throughout the approximately 9 hour and 30 minute flight, this noise never decreased and became extremely difficult to tolerate. We repeatedly reported this discomfort to the cabin crew. At first, they told us they would look for alternative seats for us in the front sections of the aircraft, but afterward no one followed up, provided any information, or offered a solution. We were forced to remain in the same seats under this excessive noise for a long period of time without any alternatives being presented. From an airline like Qatar Airways, which promotes itself as a leader in comfort and customer satisfaction, I find it unacceptable that such a severely uncomfortable situation was ignored on a long-haul flight. I paid a total of $2,156 for this flight. Due to the lack of comfort, the physical discomfort we experienced, and the indifference of the cabin crew, I am requesting a refund of the amount I paid for this flight. I also expect my complaint to be taken seriously and that any technical or operational issues affecting similar seats or cabin sections be properly addressed. My reservation PNR code is YGKQQX.
On September 5, 2025, I flew with Qatar Airways on flight QR 320 from Ankara Esenboğa Airport to Doha. Despite holding a Business Class ticket, I and my family were denied lounge access. My PNR and ticket details are attached. At check-in, I specifically asked about the lounge card, and the staff c...
On 30.06.2025 at around 18:00, I attempted to purchase a flight ticket from Qatar Airways. At the final step of the transaction, the system gave an error, but despite this, $2,600 was withdrawn from my account. When I checked my booking status, there was no ticket issued, meaning I paid but received...
On November 30, 2025, I purchased a ticket for a Zanzibar–Istanbul flight through Qatar Airways’ official website using my credit card. When the trip was canceled, I canceled the ticket in accordance with the fare rules and within 24 hours of purchase. Despite this, no refund was issued to me. Some ...
I am deeply disturbed by the ordeal I experienced with Qatar Airways. I couldn't reach the company and received no assistance. On February 5, 2024, I had a connecting flight from Sabiha Gökçen Istanbul to Denpasar, Bali, via Doha, Qatar. During the transfer to Doha, my ticket was forcibly changed, a...
I purchased a flight ticket from Qatar Airways for a trip from Istanbul to Jakarta, which I later converted into a voucher and then canceled. I requested a refund, and after extensive back-and-forth communication, we agreed on the refund terms without any deductions. I asked for the refund to be sen...
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