Purisaki charged me extra at checkout, how can I get a full refund?

If Purisaki charged you extra at checkout,

Act quickly to secure a full refund;

• Cancel or stop the order immediately;

– Log in → Orders → Find your order → Cancel
– If already processed, proceed with refund request

Verify the overcharge;

• Check:
– Final checkout price vs product page price
– Hidden fees (shipping, tax, service fee)
– Currency conversion differences

• Note:
– Take screenshots before anything changes

Gather evidence;

• Collect:
– Payment receipt / bank statement
– Screenshot of checkout page showing higher price
– Order confirmation email

Request a full refund;

• Contact:
– Purisaki customer support (live chat / email)

• Write:
– “I was charged more than the displayed price at checkout. I request a full refund due to incorrect pricing.”

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.