I placed an order with Pull and Bear on the 20th, expecting timely delivery of the two items I purchased. Today is the 30th, and my order hasn't even shipped yet. Originally, the estimated delivery date was set for the 1st of next month, but it’s already been over 10 days, and the items are still marked as “approved” without any progress. This delay is incredibly frustrating, and I can't understand why it’s taking so long for such a simple order to be shipped. I need an immediate update on the status of my order and an explanation for this unreasonable delay. Pull and Bear should prioritize timely service and improve their shipping process.
I placed an online order with Pull & Bear on October 19, 2024, for in-store pickup. It has now been 11 days, and the order status still shows as “in transit” with no indication of its exact location or status. I find it highly frustrating and unacceptable that an order could take so long without eve...
On January 12, I placed an order through Pull & Bear’s online store. After waiting for days without any shipping updates, I canceled my order on January 16. Since then, I have not received my refund. I contacted my bank, and they confirmed that no refund request has been processed from Pull & Bear’...
I placed an order during the Pull & Bear sale and was expecting two separate deliveries. One shipment arrived, but the other package never reached me. However, the missing items were incorrectly marked as delivered. I contacted customer service, but they offered no solution. It has been a month, an...
placed order number 20181536661 from Pull&Bear on December 7 for our anniversary gift with high hopes. However, the status is still stuck at "Confirmed," and despite the estimated delivery time being set between December 13-14, today is already December 12, and the item hasn't been shipped yet. This...
I placed an order from Pull & Bear on November 23, 2023 (Order Number: 20178935507) with promises of "one-day shipping" from a partnered company. Despite the order status showing as delivered, the items are yet to arrive. A month has passed, and contacting customer service reveals that the transacti...
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