I bought a jacket from Black Friday discounts. I marked a branch that was allowed as a delivery place. When the product was not shipped, I wrote to the customer representative and said that the rate is the general directorate, only the employees can receive it, the product will be returned. It is not possible for me to know that the rate is the general directorate, I passed it too, if you have such a rule, why do you allow it? The customer representative said there is nothing to do, he made neither an apology nor a statement. I heard rebuke as if it was my fault.
I returned a jacket to Pull & Bear over a month ago, but I still haven’t received my refund. I’ve contacted customer service multiple times, and each time they assure me that I’ll get a response via email, yet I never hear back. It feels like my complaint is being brushed off, as there’s still no si...
pull and bear sold me a product that was not in stock ! 4 days ago i've bought a pair of pants and after 2 days i contacted with customers' service they told me they packed my product and it's been waiting for the carrier to delivering my adress. Later i asked again , they told me it's waiting for t...
I placed an order for a gift coat for my girlfriend from Pull and Bear on June 19, 2023, with order number 20162221287. It has been almost a month now, and there has been no communication from anyone regarding the status of my order. The system keeps giving me vague responses, postponing the deliver...
I received a discount voucher when I made my order, but it was mentioned clearly that the voucher cannot be applied to products that are already on discount. However, I used it for my full-priced purchase and received a discount of 159 TL, bringing my total payment to 1340 TL. I returned an item wor...
had high hopes when I bought a coat from this, well-known brand because I knew they were known for making good products. I made my order with the number 20136974565, and I'm excitedly waiting for my new coat to arrive. But my excitement quickly went to sadness when, after just a few months of wearin...
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