Pull & Bear Missing Items Marked as Delivered – No Resolution for a Month

I placed an order during the Pull & Bear sale and was expecting two separate deliveries. One shipment arrived, but the other package never reached me. However, the missing items were incorrectly marked as delivered.

I contacted customer service, but they offered no solution. It has been a month, and I am still waiting for my items. They initially claimed there was a shipping issue, but I have received no updates, no calls, and no resolution. Meanwhile, another order I placed arrived in just two days, which makes this situation even more frustrating.

I can’t even track my package properly. Pull & Bear needs to take responsibility and resolve this immediately!