On March 5th, I made a flight reservation with Priceline for a business trip with Delta Airlines. Because of an unexpected meeting cancellation, I had no choice but to cancel my flight. The airline representative confirmed that the refund has been issued to Priceline and they are now responsible for it. It has been more than two weeks and I am still waiting for my refund. I've reached out to Priceline customer service on multiple occasions, and every time I receive inconsistent information: At first, the representative stated that they were unable to find the refund. Afterward, they assured me that the money would be refunded to my card within a few days. Later, their stance shifted as they mentioned that the refund might require 7-10 business days to process. It's already March 19th, and I'm still waiting for my money. All I receive from Priceline are constant justifications and falsehoods. I am extremely disappointed and dissatisfied!
My wife and I were excitedly discussing our upcoming trip to Paris. We made our flight reservations with Priceline a couple of months ahead of time and settled the payment in full. Regrettably, just six days prior to our flight, my wife had a fall and sustained an injury to her foot. We had to chang...
DO NOT USE PRICELINE! I booked a hotel through Priceline for a trip to visit family in Michigan. After driving from Florida, we realized the hotel was in the wrong city, almost two hours away. Exhausted, I tried to cancel the booking online but couldn't. I called the hotel over 15 times with no answ...
Quite terrible Priceline experience. We reserved what we believed to be a fantastic discount, only to discover later that the reservation did not really include checked luggage or seats—none of which was specified upon booking. When we contacted Priceline customer support to ask questions, they were...
My flight with Air Serbia got canceled out of nowhere, and the middleman agency, Gotogate, is taking forever to process my refund. There ain't no customer service rep available even on the search site, Skyscanner. When I called Gotogate, they informed me that the request had been sent to Air Serbia,...
On the evening of May 16, I purchased a flight ticket through Skyscanner for a Philippines AirAsia flight from Manila to Tagbilaran. The payment went through successfully, and the amount was deducted from my account. However, I never received any confirmation email—no ticket, no booking reference, n...
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