On March 16, 2025, I received a message stating that a subscription service linked to 3699 had been activated on my account. The message included a link for more details, but I never knowingly subscribed to anything.
Apparently, this is a Play Weez subscription, which seems to have been activated with a single click. I was never asked for confirmation or given a clear opt-in process, making this an unauthorized charge.
I demand the immediate cancellation of this subscription and a full refund if any charges were deducted. This kind of deceptive practice should not be allowed, and I expect urgent action to resolve my complaint!
On March 10, 2025, at 5:17 AM, a Playweez subscription was activated on my mobile line without my knowledge or consent. This was not authorized by me, yet the subscription was repeated three times. When I contacted customer service, I only then became aware of this fraudulent charge and immediately ...
On 10/12/2023, I received a message from 3699 indicating that my subscription was activated, even though I did not provide approval or log in to do so. I only became aware of this when I received my bill. I would appreciate it if Playweez officials could clarify this situation. I am seeking a refund...
As a Türk Telekom mobile customer, on March 29, 2025, I received an SMS from 3699 containing a code related to a Playweez subscription, and just a few minutes later, I received another SMS confirming that the subscription had been activated. This transaction was carried out without my knowledge or c...
On October 16, 2025, a charge of 3,312 was withdrawn from my credit card by Wix.com without my authorization. The same issue occurred last year, and after that incident, I logged into my Wix account and canceled my subscription. Despite that, Wix has charged me again this year without my consent. I...
A subscription fee of ₺239 was charged to my Türk Telekom line for a service called Veedz (Playweez), even though I never gave any consent or signed up for it. The message I received stated: “Password: 7056. Enter this password in the relevant field. Playweez subscription is ₺239/month and renews mo...
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