For a long time, Playweez has accessed my privacy and withdrawn money from me without my knowledge or consent. My personal rights, freedoms, and financial assets have been secretly interfered with, and funds have been taken from me without any clear, open, or informed approval. I discovered that Pla...
A subscription fee of ₺239 was charged to my Türk Telekom line for a service called Veedz (Playweez), even though I never gave any consent or signed up for it. The message I received stated: “Password: 7056. Enter this password in the relevant field. Playweez subscription is ₺239/month and renews mo...
About nine months ago, I sent a message to 3699 from my Türk Telekom postpaid line (number 0535********23) to request a cancellation and received a confirmation message stating that it was canceled. However, despite this, I was still charged a bill of 239₺. On the same day, I tried to reach customer...
On 01/08/2025 at 10:31 AM, three separate usage fees of ₺99.58, ₺36.77, and ₺59.75 were charged to my line under the name Playweez 3699. These transactions were made without my knowledge or consent. I will escalate the matter to the Information and Communication Technologies Authority (BTK) and the ...
On March 16, 2025, I received a message stating that a subscription service linked to 3699 had been activated on my account. The message included a link for more details, but I never knowingly subscribed to anything. Apparently, this is a Play Weez subscription, which seems to have been activated w...
On March 5, 2025, at 18:50, an unintended 3699 Playweez subscription was activated on my account. Realizing the mistake, I immediately canceled the su...
On March 10, 2025, at 5:17 AM, a Playweez subscription was activated on my mobile line without my knowledge or consent. This was not authorized by me, yet the subscription was repeated three times. When I contacted customer service, I only then became aware of this fraudulent charge and immediately ...
The company Playweez initiated a subscription under my name through my Türk Telekom postpaid line, resulting in charges being added to my bill. When I contacted Türk Telekom, they informed me that while the subscription could be canceled, the refund would have to be processed by Playweez. I am reque...
They started an additional subscription to my bill without my knowledge. This company, whose name is Playweez, did not make me sign any approval form to start such a membership. I only noticed the subscription when I saw unexplained charges on my bank statement, which was shocking. Despite contactin...
I am a Türk Telekom mobile customer, and I recently discovered an unauthorised subscription to Playweez on my line, 5534****35. I was completely unaware of Playweez prior to this, which makes it evident that this subscription was initiated without my knowledge or approval. I promptly asked to cancel...
I am a Türk Telekom mobile customer. A subscription to Playweez via the number 3699 was activated without my knowledge. This is the first time I’ve ever heard of Playweez. I canceled the subscription by messaging the number 3699, but they informed me that I could still use the subscription service f...
I recently discovered a sneaky move by Playweez, deducting ₺150 from my account without my knowledge or consent. What's shocking is the apparent involvement of Vodafone, as they usually require confirmation even for minor ₺1 transactions on the Play Store. This unauthorized deduction raises serious ...
seemingly stemming from a collaboration between Türk Telekom and Playweez there are some charges that I didn't say yes to. I have received a message indicating a membership with an unclear signup date, accompanied by a charge of ₺110. Despite immediately sending a cancellation message upon receivin...
I am a Turk Telekom mobile customer. On November 18, 2023, I received an SMS with a password for the Playweez subscription sent to my phone, followed by another SMS confirming the initiation of the subscription a few minutes later. This transaction was carried out without my knowledge or consent. I ...
On 10/12/2023, I received a message from 3699 indicating that my subscription was activated, even though I did not provide approval or log in to do so. I only became aware of this when I received my bill. I would appreciate it if Playweez officials could clarify this situation. I am seeking a refund...
I couldn't believe that my monthly cellphone bill was twice as much as it usually is. It turned out that I had signed up for Playweez without my knowledge or consent. When I looked into the reason for the increase in my Vodafone bill, I came across this information. Despite the fact that I stopped i...
I was recently surprised to discover an unauthorized charge of 109 Turkish Liras on my GSM line, which was registered under the number 05412625***. This fee was incurred as a result of an approval message and automatic code filling through the Playweez platform. I immediately stopped using the servi...
"Thank you"
Due to a confirmation message and automatic code filling, Turk Telekom added an unauthorized and illegal charge of 89 Turkish Lira to my mobile GSM li...
I am furious that Playweez signed me up as a member without my permission and made money off of me for months! Even though I didn't get any confirmation messages, they renewed my membership on October 26. I didn't find out until June, so I lost at least 600–700 liras. I don't understand how a member...
they charged me 85 TL without even asking me. I don't get it, I didn't ask for this or approve any payment. even though I cancelled the transaction right away, still haven't gotten my money back. this is so frustrating and totally not cool. It feels like nobody's really taking my worries seriously...