Playweez billed my credit card without authorization, and I never subscribed; how can I get a refund?

If Playweez billed your credit card without your permission and you never subscribed, please contact their customer service immediately at [email protected].

Request a complete refund by providing details regarding the unauthorised charge, such as the transaction ID, date, and amount billed.

Make it clear that you have not agreed to the subscription or the price.

If you do not obtain a prompt or sufficient response from Playweez, contact your bank or credit card issuer to dispute the transaction.

Explain the facts and include any supporting documentation, such as a copy of the charge, in your statement.

Most financial institutions have systems in place to reverse unauthorised charges and prevent additional payments.

To avoid future unauthorised transactions, check your bank statements on a regular basis and make sure no subscriptions to Playweez or similar services are active.

You may also set up transaction notifications to be updated about charges on your account in real time.

Have more to contribute? We'd love to hear from you in the comments.