Playweez started a subscription on my account without my consent, how can I cancel and get a refund?

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Xolvie Resolution Specialist25 Aralık 2024 06:27

You can cancel it right away by logging into their website or emailing [email protected]. Give the necessary information, like your account number or the transaction ID, so that the cancellation can be handled quickly.

Also, check the subscription settings on your payment service to stop future payments.

To get your money back, email Playweez's customer service at [email protected] or go to their website and use the live chat feature.

Make your case clear, include proof of the fraudulent charge, and ask for a full return.

If they don't give you an acceptable answer at first, don't give up. Many companies have set procedures for dealing with such disputes.

If Playweez doesn't fix the problem, call your bank or credit card company to say that the charge wasn't authorised. They could undo the deal and stop any more payments from going through.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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