As a Türk Telekom mobile customer, on March 29, 2025, I received an SMS from 3699 containing a code related to a Playweez subscription, and just a few minutes later, I received another SMS confirming that the subscription had been activated. This transaction was carried out without my knowledge or consent. I did not apply for any subscription. Upon checking the Türk Telekom mobile app, I saw the Playweez subscription listed and canceled it immediately after noticing the message. However, I later realized that ₺200 had already been added to my bill. I am requesting the immediate refund of this unfairly charged ₺200 from my April bill. If not resolved, I will pursue all available legal options.
I am a Turk Telekom mobile customer. On November 18, 2023, I received an SMS with a password for the Playweez subscription sent to my phone, followed by another SMS confirming the initiation of the subscription a few minutes later. This transaction was carried out without my knowledge or consent. I ...
I am a Türk Telekom mobile customer. A subscription to Playweez via the number 3699 was activated without my knowledge. This is the first time I’ve ever heard of Playweez. I canceled the subscription by messaging the number 3699, but they informed me that I could still use the subscription service f...
On March 5, 2025, at 18:50, an unintended 3699 Playweez subscription was activated on my account. Realizing the mistake, I immediately canceled the su...
I am a Türk Telekom mobile customer, and I recently discovered an unauthorised subscription to Playweez on my line, 5534****35. I was completely unaware of Playweez prior to this, which makes it evident that this subscription was initiated without my knowledge or approval. I promptly asked to cancel...
The company Playweez initiated a subscription under my name through my Türk Telekom postpaid line, resulting in charges being added to my bill. When I contacted Türk Telekom, they informed me that while the subscription could be canceled, the refund would have to be processed by Playweez. I am reque...
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