I delivered my 2024 model Peugeot Boxer commercial vehicle, which I purchased brand new and which is still under warranty, to the authorized Peugeot AVEK service in Istanbul on January 15, 2026, due to a serious problem where the vehicle was stopping on its own while driving. The vehicle’s current m...
I purchased a brand-new 2023 Peugeot 2008 1.5 diesel from the Turkuaz Peugeot dealership in Denizli. I had the first maintenance service completed at an authorized service center, but due to unavoidable circumstances, I had the second maintenance performed at a different local service center in my d...
The multimedia screen of my 2022 Peugeot 3008 Active Prime 1.5 BlueHDi suddenly went black about a month ago and then turned back on by itself after a while. However, after this incident, I started experiencing problems with Apple CarPlay and the wireless charging feature. Because of these screen an...
I would like to add the following details. My first service visit was on September 30, 2025, at 9:40 a.m. (service document no. 10930020). Coding was performed on both the right and left windows, but the issue was not resolved. I was told that the IVI software could not be updated due to a system-re...
I have been experiencing a camshaft timing chain noise issue in my 2022 Peugeot 3008 1.5 diesel for some time now. This noise has been present for approximately 4,000 kilometers and has increased noticeably over time. When I took my vehicle to the Ordu Ateş authorized service center, they confirmed ...
On January 30, 2026, I applied to the İzmir Novamer Peugeot authorized service center to request the free replacement of the wet timing belt (trigel belt) and related parts under warranty for my 2023 Peugeot 2008 1.2 PureTech Allure gasoline SUV. However, the authorized service refused to perform th...
We took our 2021 Peugeot 208 1.5 BlueHDi with 70,000 km to Balıkesir Peugeot Beyaz Service by tow truck because the engine noise indicated the car should not be driven cold and needed to rest. The service told us they would change the oil and filter and then “let AI listen” to the engine, but instea...
My 2019 Peugeot 3008’s AdBlue tank failed at about 61,000 miles. I bought the vehicle new, and I cannot accept that such a part would break at this mileage. If someone had told me this was a “chronic failure,” I wouldn’t have believed it — but unfortunately what I experienced makes me think exactly ...
On May 30, 2025, I purchased a brand-new Peugeot 3008 Hybrid GT, which had 9 km on it at delivery. A few days later, I noticed small paint chips on the car and immediately filed a complaint. On July 3, 2025, I went to Peugeot Çorum Karataş service, where a report was prepared stating the issue was m...
On May 16, 2025, I delivered my 2020 Peugeot 308 1.2 Style, which had been in an accident, to the Yenibosna Mepa Peugeot service center. After the repair, I had a problematic experience from start to finish. About two weeks later, the right headlight began fogging, so I returned to the same service....
I paid ₺4458 via bank transfer to extend the warranty for my Peugeot 3008 at the Erdemir Peugeot Service Center in Haramidere, Avcılar, Istanbul, to extend the warranty by one year. During the process, I was told the warranty would be extended by one year, but I later learned it was only extended by...
I contacted the Kocaeli Çetaş dealership regarding a battery failure in my Peugeot 5008. Although my car is only two years old, the battery failed, and I've had trouble scheduling an appointment with this service center before. When I called the service center, they scheduled the repair appointment ...
The 5-year warranty on my Peugeot 3008 model vehicle expired one month ago. Since the warranty expired, I have experienced a total of 4 different faults, each occurring after a service, starting on June 23 and continuing to this day. These issues included an EGR cooler leak, an EGR sensor malfunctio...
While my Peugeot 2008 vehicle was still under warranty, I encountered an issue with the paint peeling off about a month ago. I contacted the authorized Peugeot service center in Ümraniye, Istanbul regarding the problem. The service team identified it as a factory-related chronic issue, carried out t...
On July 16, 2025, the timing belt set of my Peugeot 3008 was replaced at the authorized Konya Özkaymak Peugeot service center. About a week later, when I opened the hood to refill the windshield washer fluid, I noticed that the engine cover was missing. When I contacted the service center, they firm...
I have a Peugeot e-3008 Allure model vehicle, registered on January 20, 2025, which I purchased in Turkey. Due to concerns about range and battery usage during the first few months of use, I delivered my vehicle to General Oto Peugeot authorized service on May 22, 2025. I received it back on May 27,...
I am the owner of a 2019 model Peugeot 3008, and despite having completed all regular service maintenance, the timing chain broke at just 135,000 km. When I contacted the headquarters, they refused to provide any support, claiming the service period had passed and the vehicle was out of warranty. Ye...
The air conditioning of my brand new Peugeot 2008 GT model, which I bought in January 2025, stopped working right before the holiday. How can the AC of a 5-month-old vehicle fail? I'm about to go on a trip, but the service center doesn’t care. It’s unacceptable that such an expensive and supposedly ...
Dear Peugeot Customer Service, I have been a loyal and satisfied Peugeot customer for many years, often recommending your brand to those around me. I currently own a 2020 Peugeot 3008 with the 1.2 PureTech engine, and since the date of purchase, all scheduled maintenance has been performed exclusive...
I own a 2024 model Peugeot 3008. On May 12, 2025, I contacted the authorized service center due to a malfunction in the multimedia screen. I was initially told the issue would be resolved through a software update, but this did not fix the problem. On May 13, 2025, I was informed by the service cent...
In February 2025, I brought my vehicle to Öztek Peugeot Dealer in Kartal, Istanbul, Turkey, due to a malfunction in the radio and local navigation system. Upon inspection, it was determined that the BSRF unit of the vehicle was not accepting the software update and needed to be replaced under warran...
I requested a free repair from Peugeot headquarters due to the AdBlue failure in my 2018 Peugeot 308 1.6 BlueHDi. Abroad, vehicles up to 5 years old and within a certain mileage are eligible for free repairs or up to a 90% discount. I provided all the necessary documentation and explained the situat...
Peugeot sold me a car as brand new, but since I had doubts, I took it for an inspection as soon as I bought it. The front right fender and the chassis end were damaged, along with a few other issues. I immediately contacted Peugeot, expecting them to take responsibility, but instead, they kept delay...
Peugeot Turkey is failing its customers! I purchased a 2023 Peugeot 3008 GT as a brand new car and have regularly had it serviced at authorized Peugeot service centers. However, before the recent service, I noticed a significant defect. There was a visible gap around the air vent area on the front d...
