In February 2025, I brought my vehicle to Öztek Peugeot Dealer in Kartal, Istanbul, Turkey, due to a malfunction in the radio and local navigation system. Upon inspection, it was determined that the BSRF unit of the vehicle was not accepting the software update and needed to be replaced under warranty. Although the part was ordered from Peugeot France on May 1, 2025, I have not received any update or resolution as of May 6, 2025, meaning more than 2.5 months have passed. During this time, not only the radio but also other critical functions such as climate control and ambient lighting have stopped working, rendering the vehicle practically unusable. Despite multiple attempts to get support from Peugeot Turkey, no assistance has been provided. I kindly request your urgent intervention to expedite the part supply process and help me make my vehicle operational again. Thank you in advance for your assistance. Vehicle Information: Model: Peugeot 408 GT - 2023 VIN Number: VR3FPHNSTPY595836
I own a 2024 model Peugeot 3008. On May 12, 2025, I contacted the authorized service center due to a malfunction in the multimedia screen. I was initially told the issue would be resolved through a software update, but this did not fix the problem. On May 13, 2025, I was informed by the service cent...
My 2024 Peugeot 3008 GT 1.2 Hybrid 136 e-DSC6, which has only 11,000 km on it, experienced an engine failure on 18.10.2024 while driving on a straight road. The vehicle was towed to Turkey's Kayseri İnciroğlu authorized service center. Throughout the process, I had to actively chase updates about my...
On June 18, 2025, I had an accident with my Peugeot 3008 while traveling at 20 km/h in stop-and-go traffic since the emergency braking system failed to activate. I towed my vehicle to the authorized Aktif İriyıl service center in Istanbul. While the relevant sensors and parts were promised to be shi...
Hello, my name is Sercan Büyük****, and on 31.05.2023, I purchased a Peugeot 408 GT model car. I was told that it would be delivered to me by 23.06.2023 before the holiday, but it was not. They provided a substitute vehicle instead. After the holiday, I called them, and they said they would deliver ...
As part of the recall process for my Peugeot 2008 model vehicle, I was informed and scheduled an appointment with the Peugeot Öztek service on [January 10, 2025], where I handed over my vehicle. The day after delivering my vehicle, I was contacted and informed that the reference number had been inco...
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