The first thing you should do if Papara has blocked your account without notice is to call their customer service. For help, you can use the in-app chat, email ([email protected]), or call the service at 0850 340 0 340. You need to be very clear about what's going on and include any account information that will help the process go faster.
Your account may have been blocked by Papara because of problems with verification, suspicious behaviour, or following the rules, all of which are common reasons for this. Make sure to ask why your account was blocked and if you need to send certain papers or provide more information to get access again.
Verifying your account can sometimes get rid of the block, so be ready to share or resubmit proof of who you are through the app if asked.
Consider taking the problem to a higher level if it keeps happening or if you can't get into your account for a long time. Remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.
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