I was charged extra fees when transferring money with Papara, how can I issue a refund?

If you've ever had to pay extra fees when sending money through Papara, it's important to know how their fees work. A lot of deals are free, but there are times when you may have to pay.

For example, you may have to pay fees if you get transfers from more than five different people totalling more than ₺5,000 in a month, or from ten different people no matter how much the transfers are.

To fix this, first check Papara's Fees & Limits page to see if the fees are in line with their rules. If the fees don't make sense, call Papara's customer service right away. You can email them at [email protected] or call 0850 340 0 340 to get in touch with them.

When you call customer service, be sure to be clear about your position and why you think the fees are unfair. Ask for a full breakdown of the fees and find out if you can get your money back.

If the problem isn't fixed after talking to support, you might want to take it to the next level by filing a report through Xolvie.