In my Papara mobile application account, I have 8.96 grams of virtual gold, valued at approximately $1,120. However, since the Papara application is about to be completely shut down, I am unable to withdraw or transfer this virtual gold to my account or any other account. I encountered this issue this morning and received a notification through the app stating that Papara would be closing down. My registered email address is m**@gmail.com.
I have contacted Papara customer service via email, but I have not yet received any response. I have never experienced such an issue before. My expectation from Papara is that the virtual gold balance in my account be transferred to me and that I be allowed to perform a withdrawal or transfer transaction.
I kindly request that this issue be resolved as soon as possible.
I’m writing to express my frustration and demand a resolution from Papara. Without any prior warning or detailed explanation, Papara permanently closed my account even though I had a balance inside. This is completely unacceptable. I was using the platform actively and responsibly, and I had funds ...
My Papara account (account number: 154536***) was permanently closed this morning without any notice or explanation, and approximately ₺180,000 in my balance was confiscated. I did not receive any warning, notification, or explanation regarding the closure of my account; it was only stated that it w...
Today, while trying to verify my account in the Papara mobile app, I received a warning that my identity information was already registered to another Papara account and that, due to company policy, my account had been permanently closed. When I attempted to reopen my account, I was met with the mes...
I am writing to report an issue I recently experienced with Papara. Today, my Papara account — which is linked to my Papara Metal Card — was permanently closed without any prior notice or explanation. I contacted customer service three times, and each time I was told the same thing: that my account ...
My individual Papara account has been closed for about 3 months, and they have not returned the ₺21,000 balance inside. No explanation has been given as to why my account was closed. My registered email address is **@gmail.com. I have tried multiple times to contact Papara both via email and other c...
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