For the past two days, I have been unable to make any purchases with my Papara Black Card, either online or via POS terminals, and I also cannot transfer money. Every transaction I attempt ends with a “Declined” error. My card has sufficient balance, is still valid, and there are no restrictions or warnings on my account.
I have tried multiple channels — online shopping, physical store payments, and money transfers — and I keep getting the same error each time. I also know from others around me that this problem is affecting many users, not just me. Previously, I was asked several times to submit documents, and I have already provided them.
I request a clear and transparent explanation from Papara about the cause of this issue and that my card be restored to full functionality without further delay.
Since October 31, 2025, I have been unable to perform any transactions through my Papara Black Card account. Even though my account has a balance of $...
Today, I tried to use my Papara Card both to withdraw money from an ATM and to make a purchase, but in both cases, I received a “declined” message from the bank, and I was unable to complete any transactions. The last four digits of my card are 3436. I currently have a balance of $17 on my card, and...
Since 9:15 p.m. on October 31, 2025, I have been unable to perform any transactions through either the Papara mobile app or my Papara Card. When I try to transfer money to another IBAN, I receive the error message: “Error! Your transaction cannot be completed at this time.” I cannot perform any acti...
I’m currently unable to withdraw money from my Papara account or transfer it to another account, and it’s been an ongoing issue that I can’t seem to resolve. I’ve called customer service multiple times and had to explain the same situation over and over again to different representatives, but no one...
For about 3–4 months, my Papara account and my Papara Black Card have been completely inaccessible. My ₺1020 has been blocked in my account under the excuse of “review,” and I am unable to make any transactions. I contacted customer service multiple times both by email and phone, but I either receiv...
Comments