I’ve been trying to close my Papara account, but they keep giving me the runaround. How can I get Papara to permanently close my account?

On September 16, my account on the Papara app was permanently closed without any prior notice. Although there were no illegal or faulty transactions on my account, this action was taken on the grounds that my financial transactions were deemed problematic. When I called customer service, I was treat...

Today, while trying to verify my account in the Papara mobile app, I received a warning that my identity information was already registered to another Papara account and that, due to company policy, my account had been permanently closed. When I attempted to reopen my account, I was met with the mes...

My Papara account (account number: 154536***) was permanently closed this morning without any notice or explanation, and approximately ₺180,000 in my balance was confiscated. I did not receive any warning, notification, or explanation regarding the closure of my account; it was only stated that it w...

On July 17, 2025, my Papara account was suddenly closed without any clear explanation or prior warning. I have never engaged in any illegal or suspicious activity through my account. Despite this, Papara unilaterally decided to both shut down my account and withhold the money inside, which included ...

My Papara account has been locked for over two months without any clear explanation. I can’t withdraw my money, make transfers, or use the account for any financial operations. This sudden and unjustified restriction has caused a serious disruption in my daily life. I relied on Papara for recurring...

My Papara account has been blocked for 1.5 months, and I was told it’s under investigation. However, many users say that the review process ends with a survey and their accounts were reopened after completing it, yet I still haven’t received any survey. There is nothing illegal or suspicious in my a...

My Papara account has been placed under review despite the fact that I have not engaged in any illegal or suspicious activity. During this process, no justification has been provided to me, my access to the account has been restricted, and this has caused me significant inconvenience. I have no conn...

Papara closed my account, and I haven’t been able to do anything with the ₺2000+ in it for over 15 days now. They’re no longer responding to my emails. At first, they claimed they were doing system updates, and then a week later, they said my account was under review by Financial Crimes Investigatio...

I am writing to report an issue I recently experienced with Papara. Today, my Papara account — which is linked to my Papara Metal Card — was permanently closed without any prior notice or explanation. I contacted customer service three times, and each time I was told the same thing: that my account ...

I’m writing to express my frustration and demand a resolution from Papara. Without any prior warning or detailed explanation, Papara permanently closed my account even though I had a balance inside. This is completely unacceptable. I was using the platform actively and responsibly, and I had funds ...

250,000₺ was transferred to my Papara account by a friend. Since it was late, I decided to transfer 200,000₺ to another account the next morning. This is where the real story begins. Please read carefully! I entered my account password, and a message appeared: "Your account has been suspended." Afte...